Here you will find all information about canceling at Sunrise
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We have processed 4.421.562 cancellations. Read some testimonials from our users here
Would you like to arrange your cancellation online immediately? Then use our shipping service. We will send your cancellation to Sunrise and you will receive a shipping confirmation from us with a copy of your cancellation letter. It doesn't get any easier!
Fortunately, it is rare. But every year we have a few situations for which we have to call in our lawyer. Organizations that do not accept cancellations, that require cancellation by telephone, or that claim that they have not received a cancellation. The advantage is that a letter from a lawyer works wonders; where we sometimes have trouble getting past customer service, a letter from a lawyer immediately receives the necessary attention from organizations. We offer this legal assistance to our users free of charge.
Do you want to cancel Sunrise? Fill in the requested information and the letter will be adjusted automatically. Download the letter, sign it and send it to the address provided. You will then receive a confirmation from Sunrise when your subscription is cancelled.
You can always cancel your subscription with Sunrise. Keep in mind that there may be a contract period when you take out a subscription. After this initial period, subscriptions can always be cancelled with a maximum notice period of 1 month. More and more organizations are taking a flexible approach to this. For example, you can almost always cancel charities and car insurance daily. Let's hope that more and more organizations will follow this good example!
You can reach Sunrise on the telephone number +41 58 777 01 01.
Sunrise
Thurgauerstrasse 101B / P.O. Box
8050 Zürich